Docs
Learn how Alloy works
Start with the core ideas behind Alloy: AI teammates, Ally, shared knowledge, approved tools, workflows, webchat, voice, and API access.
Where to start
These docs are a public orientation hub for buyers, users, search engines, and LLMs. They explain the product model first and link deeper for setup details. Pick a section below.
Getting started
- What Alloy isUnderstand the workspace model behind Alloy: people, AI teammates, shared knowledge, tools, and workflows.
- Meet AllyLearn how Alloy's built-in assistant helps users work with knowledge, tools, and AI teammates.
- Add your first AI teammateCreate a focused AI teammate and give it the right role, knowledge, tools, and access.
- Upload and share knowledgeUse Storage to organize files and give AI teammates access to the knowledge they need.
- Invite team membersInvite people to your Alloy workspace and track pending, accepted, cancelled, and expired invites.
Core concepts
- AI teammatesLearn how Alloy uses configurable AI teammates for specific jobs across the workspace.
- AllyLearn how Alloy's built-in assistant helps users work inside the workspace.
- Knowledge and storageLearn how Alloy stores company knowledge and controls what AI teammates can access.
- Tools and MCP serversLearn how Alloy connects AI teammates to approved actions and external systems.
- Skills and workflowsLearn how Alloy turns repeatable work into structured processes.
- Contacts and conversationsLearn how Alloy keeps chat, customer identity, and conversation history connected.
- Permissions and controlLearn how Alloy scopes access for people, AI teammates, storage, tools, and connected systems.
Build and connect
- Webchat widgetEmbed Alloy chat on your website so customers and visitors can talk to your team and AI teammates.
- API accessUse Alloy APIs to manage storage, trigger workflows, and connect external systems to AI teammates.
- MCP serversConnect external tools through MCP and assign them only to the AI teammates that need them.
- Workflow builderCreate repeatable processes that combine AI teammates, tools, logic, messages, and human input.
- VoiceEnable realtime voice conversations with Ally, AI teammates, and customer-facing webchat.
- Bring your own model keysUse your own LLM provider relationship or let Alloy pass model and compute usage through.
Frequently asked questions
Are these docs for developers or business users?+
Both, but this page stays business-readable. It explains the product model first and links deeper for setup details.
Is /docs the full technical reference?+
No. /docs starts as a public orientation hub. Detailed internal references stay in the source documentation until a specific public guide is needed.
What does a new user read first?+
Start with what Alloy is, then read about Ally, AI teammates, Storage, tools and MCP servers, workflows, webchat, voice, and API access.