Getting started
Meet Ally
Ally is Alloy's built-in assistant. Ally helps you use the workspace, find information, organize work, and work with AI teammates.
Ally is included with your workspace
Every Alloy workspace includes Ally. Ally is the built-in assistant for the platform and is available from the internal chat experience.
Use Ally when you want help understanding the workspace, finding information, organizing knowledge, or getting started with AI teammates.
Where to find Ally
You can open Ally from the Chats launcher in the sidebar. The current keyboard shortcut is Alt+C.
Ally uses the same internal chat experience as other AI teammates, including conversation history, search, renamed conversations, deleted conversations, attachments, feedback, docked and floating views, minimized sessions, and realtime voice where enabled.
Ally can help across the workspace
Ally can help with workspace tasks such as using storage, working with conversations, managing organization actions, reviewing settings, and navigating Alloy concepts.
Ally is also part of onboarding. New self-serve workspaces can start with an Ally welcome message, and onboarding can open Ally automatically after the first load.
Ally has broader storage visibility
Ally is treated differently from regular AI teammates for storage access. Ally has automatic full access to organization storage and is not shown as a normal editable share target.
When you share a storage folder with AI teammates, Ally appears as already enabled with read and write access because the full storage access is automatic.
Ally is not a replacement for every specialist
Ally is a general workspace assistant. Specialized AI teammates are still useful when a role needs its own instructions, tools, knowledge access, channel, model settings, skills, MCPs, jobs, schedulers, API setup, or voice configuration.
Start with Ally for general help. Add AI teammates when you need a repeatable role with clear responsibilities.
Frequently asked questions
Is Ally an AI teammate?+
Yes. In practice, Ally behaves as the built-in AI teammate for each user in an organization, with special platform behavior.
Can Ally search my workspace knowledge?+
Ally has organization-wide storage visibility in the storage tool layer, so Ally can work across workspace knowledge where the relevant tools and configuration are available.
How is Ally different from other AI teammates?+
Ally is built into the workspace and has special default access. Other AI teammates are configured for specific jobs and only get the knowledge and tools assigned to them.