Internal Chat

Support reference for the current internal chat UI.

• The current frontend chat peer modes are:
• `aiTeammate`
• `ally`
• Sidebar `Chats` opens the shared chat surface. It is an action item, not navigation to a dedicated `/ai` page.
• `Alt+C` toggles `Chats`.
• Internal chat uses one shared session model for panel, floating, and minimized views.

• Start a new conversation, open history, rename a conversation, or delete it.
• In the shared `Chats` surface, users first see a history screen across Ally and AI teammates, then open a conversation or start a fresh chat from a target chip.
• The shared panel, floater, and Docs chat host use the same organization-level internal-chat history source.
• History loads `20` conversations per page and automatically loads another page when the user reaches the list sentinel.
• Entering at least `3` search characters automatically searches conversation titles and message content across the current user's Ally and AI teammate chats.
• The target strip uses active teammates and includes the current user's personal Ally.
• Conversation history rows can show a generated conversation icon when the backend provides a valid `conversation_icon_id`; otherwise they render text-only identity without that icon tile.
• Send text, reply to a message, stop generation, and send attachments.
• Use `Enter` to send from the current internal-chat composer.
• Use `Shift+Enter` or `Alt+Enter` to insert a newline without sending.
• Use `@` teammate mentions and `#` storage mentions when mention sources are available.
• `@` mentions resolve from the teammate catalog for the current org. In AI-teammate chat, that list can also include Ally; the currently open teammate is excluded from the mention list. Personal Ally employees are excluded from the mention catalog.
• `#` opens the `Files and folders` source and searches both entry types on demand. Results show the entry name and full storage path.
• In AI teammate chat, `#` results are limited to that teammate's readable shared folders. In personal Ally chat, the search can span the organization's full Storage tree.
• Selected storage mentions preserve whether the reference is a file or folder and are displayed as `#name` in message text.
• Recall previously sent user messages with `ArrowUp` / `ArrowDown` when the composer is otherwise idle.
• Leave feedback on assistant replies:
• `Like`
• `Dislike`
• `Feedback` comment editor
• Failed system-error assistant messages support comment-only feedback.
• Use voice mode for Ally and AI teammate chat when that chat has realtime voice enabled.

• The composer shows a `Reasoning` control only when the resolved model supports reasoning.
• User-facing reasoning selections are:
• `Off`
• `Low`
• `Medium`
• `High`
• Reasoning preference is persisted in local storage and scoped by user, org, peer, entity, and conversation. A draft selection can carry forward into the first persisted conversation.
• The reasoning selector is hidden while voice mode is active.
• Assistant messages can persist a preface with reasoning, tool calls, and source cards, so those details survive reloads.
• Message and reasoning text rendered through the shared AI Markdown component supports bare HTTP(S) URLs, inline-code URLs, explicit Markdown links, and angle-bracket autolinks.
• When a bare HTTP(S) URL contains a malformed trailing backtick at a punctuation, symbol, whitespace, or end-of-text boundary, the renderer removes the backtick from the URL and keeps any following punctuation or prose outside the link. Explicit Markdown links, angle-bracket autolinks, and encoded backticks are not rewritten by this repair.
• Same-origin links use in-app navigation. External links open in a new tab.
• Chats that are already at the bottom stay pinned during streaming, thinking updates, and panel/viewport resize. If the user scrolls away, expanding a reasoning/tool section does not force them back to the bottom.

• On mobile, the internal-chat panel renders full width above the shared bottom nav instead of as a desktop-sized floating panel.
• Tapping outside the mobile panel overlay closes it.
• The onboarding URL flag `?onboarding=true` auto-opens Ally once the scoped chat state has restored.
• Onboarding Ally bootstrap prefers the latest server conversation once per user/org scope, so users land in the current onboarding thread instead of a blank draft.
• The onboarding floater is positioned bottom-right on desktop when the saved chat mode restores as a floating session.

• Cross-teammate history for the current user:
• `GET /api/organizations/{orgId}/internal-chat/conversations?page=...&limit=...`
• `GET /api/organizations/{orgId}/internal-chat/conversations/search?q=...&limit=...`
• The list response includes `page`, `limit`, `total`, and `hasMore`. Rows include conversation title/icon/preview fields plus the associated AI employee identity.
• List rows have a last message, belong to the current user through an active internal-chat participant, and exclude deleted conversations and deleted AI employees.
• AI teammate chat:
• `GET /api/organizations/{orgId}/employees/{employee_id}/messages`
• `POST /api/organizations/{orgId}/employees/{employee_id}/messages`
• `POST /api/organizations/{orgId}/employees/{employee_id}/conversations/new`
• `POST /api/organizations/{orgId}/employees/{employee_id}/stop-generation`
• `GET /api/organizations/{orgId}/employees/{employee_id}/conversations`
• `GET /api/organizations/{orgId}/employees/{employee_id}/conversations/search`
• `PATCH /api/organizations/{orgId}/employees/{employee_id}/conversations/{conversation_id}/title`
• `DELETE /api/organizations/{orgId}/employees/{employee_id}/conversations/{conversation_id}`
• Ally chat:
• `GET /api/organizations/{orgId}/ally/messages`
• `POST /api/organizations/{orgId}/ally/messages`
• `POST /api/organizations/{orgId}/ally/conversations/new`
• `POST /api/organizations/{orgId}/ally/stop-generation`
• `GET /api/organizations/{orgId}/ally/conversations`
• `GET /api/organizations/{orgId}/ally/conversations/search`
• `PATCH /api/organizations/{orgId}/ally/conversations/{conversation_id}/title`
• `DELETE /api/organizations/{orgId}/ally/conversations/{conversation_id}`
• Capability bootstrap used by the current frontend:
• `GET /api/init/internal-chat-capabilities`
• Current response only exposes Ally model availability.

• Canonical internal-chat feedback endpoint:
• `PUT /api/organizations/{orgId}/conversations/{conversation_id}/messages/{message_id}/feedback`
• Feedback comments are capped at `500` characters.
• Only the conversation owner can update feedback.
• `429` feedback responses are surfaced as rate-limit failures, and `409` is used for messages that do not accept feedback.
• Internal chat subscribes to:
• `internal.message`
• `internal.message_updated`
• `voice_thinking_started`
• `voice_thinking_ended`
• `internal.message_updated` is the channel used to sync feedback edits and other message updates into the transcript.
• Messages with status `in_progress` are not rendered in the transcript or conversation previews.

• Shared chat input currently enforces:
• max `10` attachments per message
• max `10 MB` per attachment
• max `30 MB` total attachments per message
• `Too many attachments` toast when the file-count cap is exceeded
• `File too large` toast when a file exceeds the per-file or total-size cap
• drag/drop overlay text `Drop files here`, or `Attachment limit reached` when the cap is already hit
• Shared chat input currently accepts:
• images
• PDF
• SQLite database files (`.db3`)
• plain text (`.txt`)
• log files (`.log`)
• Markdown (`.md`, `.markdown`)
• CSV
• XLSX
• DOCX
• XML
• Message attachment URLs returned to authenticated internal chat clients use `/shared/attachments/{organizationId}/attachment/{attachmentId}` instead of direct object-storage URLs.
• Spreadsheet chat attachments are prepared as workflow attachment context for CSV and XLSX when the backend can parse them.
• File attachments included in AI prompt history use run-scoped shared URLs shaped `/shared/attachments/{organizationId}/run/{runId}/attachment/{attachmentId}`; the route returns `File not found` after the workflow run is finished.
• `.txt` and `.log` attachments are normalized to `text/plain` before send.
• `.md` and `.markdown` attachments are normalized to `text/markdown` before send.
• Clipboard-pasted generic image names are rewritten to `screenshot-...`.
• Realtime voice session creation currently uses:
• `POST /chat/realtime/employee/create-session/{organization_id}/{employee_id}`
• `POST /chat/realtime/ally/create-session/{organization_id}`
• Voice session creation returns a `conversation_id` so the chat UI can bind the realtime session to the correct conversation.
• Employee and Ally voice session creation require exactly one of:
• `conversation_id`
• `create_new_conversation`