AI teammates for mortgage lending

Close more loans with less document chasing

An AI teammate that collects, organizes, validates, and tracks borrower documentation from application through underwriting — so your loan officers spend their time with borrowers, not inboxes.

Works forConventionalFHAVAUSDAJumboand more

Loan file · Purchase

FHA · 30-year fixed · Primary residence

Collecting
Document readiness4 of 6 · 72%
  • Government-issued photo IDName and DOB match applicationVerified
  • W-2s, last two yearsEmployer, wages and EIN extractedVerified
  • Pay stubs, last 30 daysReceived by email this morningVerified
  • Bank statements, 2 monthsMost recent statement is 74 days oldOutdated
  • Gift letterRequested · reminder sent by SMSRequested
  • Purchase contractSignature page appears to be missingNeeds review

Loan document teammate asked the borrower for a current bank statement and flagged the purchase contract for the processor.

Email sentSMS sentProcessor looped in

Less chasing. Cleaner files. Faster closings.

Document collection is where loan timelines quietly slip. Give that work to an AI teammate that never forgets a follow-up.

Faster closings

Complete, accurate files reach underwriting sooner — without days lost to back-and-forth over a missing page.

Cleaner loan files

Every document is checked the moment it arrives, so missing, outdated, or incomplete items surface early — not at underwriting.

Secure and auditable

Scoped access to borrower data, a full audit trail of every request and action, and deployment from managed cloud to on-prem. SOC 2 audit underway — see enterprise controls.

Built for real loan scenarios

Checklists adapt to loan type, borrower profile, and property — self-employed income, gift funds, second homes, and the other cases that break templates.

From application to underwriting-ready

Six stages your AI teammate runs on every loan, around the clock — with your team stepping in whenever a call needs human judgment.

01

Build the checklist

Determines exactly which documents this loan needs from the loan type, borrower profile, income sources, and property.

FHAPurchaseSelf-employedGift funds

Required for this loan

  • Tax returns, 2 years + Schedule C
  • Year-to-date profit & loss
  • Business bank statements
  • Gift letter + donor statement
  • + 11 more
02

Request and collect

Sends personalized requests by email and SMS, and follows up on its own until every item is in.

Hi Dana — to keep your loan moving, we still need your two most recent bank statements. You can upload them here in a minute.Upload documents
EmailSMSFollow-up in 48h
03

Classify and extract

Reads each upload, identifies what it is, files it in the right place, and pulls out the key data.

IMG_4471.pdf
W-2 · 2025
EmployerNorthwind Logistics
Wages, box 1$84,210.00
EmployeeDana R. Whitfield
EIN••-•••4417
04

Validate

Checks for missing, outdated, or incomplete documents and inconsistencies against the application.

Name matches the application
Income consistent with W-2s
Statement dated 74 days ago
Page 3 of 4 not included

Issues go back to the borrower automatically — or to your team when it takes judgment.

05

Prepare for underwriting

Assembles a complete, organized file with a clear summary, ready for your underwriters to review.

Underwriting packageReady for UW
Income6 docs
Assets4 docs
Credit2 docs
Property3 docs
Summary and file pushed to your LOS
06

Manage conditions

Picks up underwriting conditions, requests what's needed, and tracks each one through to clear-to-close.

Underwriting conditions2 of 3 cleared
  • Updated pay stubCleared
  • Explanation of large depositCleared
  • Verification of employmentIn progress

Every loan’s status, without the status meeting

One live view of your pipeline shows which files are complete, which are waiting on borrowers, and which need someone on your team.

  • Readiness on every fileSee how close each loan is to underwriting, updated the moment a document lands.
  • What's missing, and from whomEvery outstanding item names the document, the borrower, and the last follow-up sent.
  • Exceptions come to your teamAnything that needs a judgment call is routed to the right loan officer or processor.
Loan pipelineSearch loans or borrowers
All (31)Collecting (11)Ready (13)Underwriting (7)
BorrowerPropertyLoan typeReadinessStatus
  • Whitfield, DanaRaleigh, NCFHA72%2 items missing
  • Okafor, JamesColumbus, OHConventional100%Ready for UW
  • Brennan, ClaireBoise, IDVA91%In review
  • Nguyen, LinhSacramento, CAJumbo84%Collecting
  • Castillo, RafaelTucson, AZUSDA58%4 items missing
  • Hughes, MorganMadison, WIConventional100%Ready for UW

Your team keeps the judgment calls

The AI teammate takes the repetitive document work. Loan officers, processors, and underwriters stay in charge of the decisions that need experience.

Your AI teammate handles

  • Builds the document checklist for each loan scenario
  • Requests documents and sends every follow-up, on time
  • Reads, classifies, and files each upload
  • Flags missing, outdated, or inconsistent documents
  • Assembles the underwriting package and tracks conditions
  • Keeps borrowers, loan officers, and processors updated

Your team owns

  • Borrower relationships and advice
  • Loan structuring, pricing, and exceptions
  • Reviewing anything the teammate flags
  • Credit and underwriting decisions

Works with the systems you already run

The AI teammate meets borrowers where they already are, and keeps your LOS, CRM, and document storage in sync — no new portal for your team to learn.

Borrower channels
EmailRequests and replies
SMSReminders borrowers read
Upload linkSecure document upload

Loan document teammate

Runs inside your Alloy workspace

ConventionalFHAVAUSDAJumbo
RequestsExtractsUpdates LOS
Your systems
Loan origination systemFiles, status, conditions
CRMBorrower and partner records
Document storageOrganized loan folders
ReportsPipeline and turn times

Connects through Alloy’s controlled, logged connector layer — APIs, databases, and MCP. See integrations

Questions from lending teams

Which loan types does it support?

Conventional, FHA, VA, USDA, and Jumbo loans, plus the scenarios inside them — self-employed borrowers, gift funds, rental income, second homes, and more. Checklists can follow your own overlays and requirements.

Does it replace our loan processors?

No. It takes on the repetitive work — requesting, chasing, reading, and organizing documents — so processors can focus on reviewing flagged items and moving more files forward. Anything that needs judgment is routed to a person.

How does it connect to our LOS and CRM?

Through Alloy's connector layer: APIs, databases, and MCP. Every read and write is scoped and logged. We map your systems during onboarding, no engineering project on your side.

How is borrower data protected?

Access is scoped per teammate and every action is recorded in an audit trail. Deployment ranges from managed cloud to on-prem with self-hosted models, and our SOC 2 audit is underway.

Give your loan team its time back

See the AI teammate run a real loan scenario, from checklist to underwriting-ready file.